Scaled Memory is Workato’s first AI-native partner in Australia. We help enterprise, government and mid-market organisations adopt AI the right way and unlock value through better decisions, more effective workflows and practical, governed automation. We take an agent-first approach to Workato implementation. We start with the outcome, then design how agents, people, knowledge and systems work together. Without the baggage of traditional delivery models, we use AI throughout research, design, engineering and testing to pursue faster delivery, better outcomes and lower implementation costs. Our experts direct the work, challenge the results and remain accountable for quality. Founded by Derek Sheerin and Peter Faulkner, Scaled Memory brings together a senior team of industry and AI experts, including former CEOs, CTOs and CIOs, strategists, enterprise architects and engineers. Our team brings over three years of experience helping enterprise, government and mid-market clients deliver real results with AI, alongside deep experience in business leadership and technology delivery. For Workato customers, we connect AI ambition to the work that matters. We identify valuable use cases, build the business case, design agent-enabled workflows and integrate the knowledge and systems they need. Governance, evaluation and human oversight are built into the approach, with training and capability transfer helping customers adopt, operate and improve the solution. We believe memory unlocks intelligence in AI. Agents become more useful when they can draw on relevant knowledge, organisational context, previous decisions and experience. Our memory systems and reusable accelerators preserve that context and make it available for future work. Our Research Agent supports complex, evidence-based decisions with cited findings and a traceable research map. Our services span AI strategy, architecture, governance, custom agents, Workato integration, knowledge and memory systems, production rollout and managed improvement. We tailor the approach to each customer’s industry, requirements and operating environment. Our philosophy is simple: make work better for people and leave lasting capability behind. We build alongside your team so the value stays with your organisation—in working systems, reusable knowledge and people equipped to take the next step.